1. Log in to Turns POS
Open your Turns POS Dashboard with your usual login credentials.
2. Start Creating an Order
Select a customer (e.g., John Doe).
Add items (e.g., 2 dresses, 3 shirts, 4 pairs of socks).
Set preferences (e.g., dry wash, no hot water, mild wash, no ironing).
Assign rack number, bags, and hangers.
3. Put an Order on Hold
If a new walk-in customer arrives while you’re mid-order, simply click Hold.
The order is saved with all items, preferences, and details intact.
You can now serve the new customer immediately without losing work.
4. Resume a Held Order
Once you’re done with the walk-in, go back to the Hold Order List on the dashboard.
Select the customer’s order (e.g., John Doe).
Resume exactly where you left off — all items, preferences, rack, bags, and hanger details are preserved.
5. Finalize and Complete the Order
Continue adding/editing if needed.
Finalize the order.
Collect payment by the customer’s preferred mode.
Once completed, the Hold Order List is cleared, since the order has been resumed and finished.
Benefits of the Hold Order Feature
✅ Save time and serve walk-in customers quickly.
✅ Prevent errors — no data or preferences lost.
✅ Keep the counter organized during busy hours.
✅ Improve customer satisfaction with faster service.
👉 This feature ensures smooth operations even at peak times. Try the Hold Order function today and keep your laundromat running stress-free.
See full demo here
