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Loading receipt paper roll in D2sand Performing a Test Print
Loading receipt paper roll in D2sand Performing a Test Print

Loading receipt paper and performing a test print in D2S ensures operational readiness and customer service efficiency.

Written by Support Turnsapp
Updated over a week ago

Learn How to Load a Receipt Paper Roll in D2s and Perform a Test Print

Ensuring your till roll is correctly loaded and functional is essential for smooth transactions. Here's a concise guide on how to load the till roll and conduct a test print:

  1. Prepare to Load Till Roll:

    • Gather the new till roll for loading.

    • Ensure the printer or till is powered off or in a safe mode for loading.

  2. Mind the Direction of Roll:

    • Pay attention to the direction in which the paper unrolls. It usually unrolls from the bottom or the top, depending on your machine model.

    • Incorrect placement can lead to printing issues.

  3. Load the Till Roll:

    • Open the compartment of the till or printer where the roll is placed.

    • Position the roll according to the correct unrolling direction.

    • Ensure the end of the roll is accessible and not stuck inside.

  4. Close the Compartment:

    • After placing the roll, securely close the compartment.

    • Some printers might have a feeding path for the paper – make sure the end of the roll feeds into this path correctly.

  5. Perform a Test Print:

    • Power on the device (if it was turned off).

    • Conduct a test print. This can often be done by pressing a feed button on the printer or selecting a test print option from the till’s menu.

    • Check the test receipt to ensure the print is clear and the paper feeds correctly.

  6. Troubleshoot if Necessary:

    • If the print is unclear or the paper isn't feeding, recheck the roll’s placement and ensure it’s correctly installed.

Loading the till roll properly and confirming its functionality with a test print helps prevent interruptions during customer transactions, maintaining efficiency in your business operations.

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