Creating Refund for Customer on POS:
Access Turns POS: Log in to the Turns POS using your authorized credentials.
Navigation: Navigate to the "Hamburger Menu" and select the "Payment List" option.
Selecting Customer for Refund: Identify and select the specific customer for whom you intend to process the refund.
Initiating Refund Action: Under the Action column, locate and click on the "+" icon.
Selecting Refund Option: Upon clicking the "+", two options will appear: "Details" and "Refund". Choose "Refund" to proceed.
Redirected to Refund Page: Upon selecting "Refund," you will be redirected to the Refund page.
Providing Refund Information: Enter the refund amount and specify the reason for the refund.
Finalizing the process: Click on "Refund" to finalize and complete the refund process.