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How Can I change the status of New Order into processing?
How Can I change the status of New Order into processing?

Changing the status of a new order to "processing" ensures timely fulfillment and customer satisfaction.

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Written by Support Turnsapp
Updated over a week ago

Changing the Status of New Order into Processing:

  • Access Turns POS: Log in to the Turns POS using your authorized credentials.

  • Navigation: Navigate to the "Orders Hub” from the bottom of the dashboard screen. This is where all the orders are listed and managed.

  • Selecting the Order: Choose the desired order for which you wish to change the status.

  • Accessing Order Board: In the workflow view, locate the order box in the "To-do" column corresponding to the selected order.

  • Dragging and Dropping: Drag the order box from the "To-do" column and drop it into the "Processing" column.

  • Completion Confirmation: By moving the order box to the "Processing" column, it signifies the completion of the process for that order.

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