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How can the customers Redeem Loyalty Points?

Follow these steps to redeem loyalty points and use them for future purchases.

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Written by Support Turnsapp
Updated over 6 months ago

Step 1: Access Loyalty Points on the App

  1. Open the Mobile Booking Link or Customer App:

    • Log in to your account using the mobile booking link or the customer app.

  2. Go to Profile:

    • On the bottom bar of the app, click on Profile.

Step 2: Redeem Loyalty Points

  1. Click on Loyalty:

    • In the Profile section, find and tap on Loyalty.

  2. Redeem Points:

    • Tap on the Redeem button.

  3. Enter Redemption Amount:

    • Enter the amount of points you want to redeem.

    • Confirm to redeem the entered amount.

Step 3: Points Added to Wallet

  1. Once you redeem the points, they will be added to your wallet as credit.

Step 4: Use Wallet for Payment

  1. When making a purchase:

    • During checkout, select Wallet as your payment method.

  2. Apply Redeemed Points:

    • The amount in the wallet will be deducted from the total charge using the redeemed points.

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