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All CollectionsLoyaltly Program (Wallet)
How can the customers Redeem Loyalty Points?
How can the customers Redeem Loyalty Points?

Follow these steps to redeem loyalty points and use them for future purchases.

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Written by Support Turnsapp
Updated this week

Step 1: Access Loyalty Points on the App

  1. Open the Mobile Booking Link or Customer App:

    • Log in to your account using the mobile booking link or the customer app.

  2. Go to Profile:

    • On the bottom bar of the app, click on Profile.

Step 2: Redeem Loyalty Points

  1. Click on Loyalty:

    • In the Profile section, find and tap on Loyalty.

  2. Redeem Points:

    • Tap on the Redeem button.

  3. Enter Redemption Amount:

    • Enter the amount of points you want to redeem.

    • Confirm to redeem the entered amount.

Step 3: Points Added to Wallet

  1. Once you redeem the points, they will be added to your wallet as credit.

Step 4: Use Wallet for Payment

  1. When making a purchase:

    • During checkout, select Wallet as your payment method.

  2. Apply Redeemed Points:

    • The amount in the wallet will be deducted from the total charge using the redeemed points.

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