Steps to Change an Order Status
Navigate to the POS System
Open the POS system.Access the Orders Section
Click on the Hamburger icon (three horizontal lines) located in the top-left corner of the screen to open the menu.Find the Order
In the menu, select Orders. Use the search bar to locate the order by entering the Order ID or Customer Name.Open the Order Details
Tap on the desired order to open its details.Change the Order Status
Click on See More within the order details.
Select Change Order Status from the available options.
Choose the new status you’d like to apply to the order.
Update the Order Status
After selecting the new status, click Update to save the change.
Important Note
If the order has already been marked as Delivered, only authorized users may be able to adjust the status further to maintain accurate records.
Benefits of the Order Status Change Feature
On-the-Spot Updates: Easily adjust order statuses to reflect real-time changes.
Streamlined Management: Keep order statuses up-to-date to improve workflow and communication.
Need More Help?
For additional questions or support, please reach out to our support team.