Step 1: Log In
Access the Turns Business Manager.
Enter your credentials to log in securely.
Step 2: Navigate to Products and Services
Go to the Settings section from the main menu.
Select Products and Services.
Step 3: Open the Upcharges Page
In the Products and Services section, click on Order Detailing.
Select Upcharges from the available menu options.
Step 4: Create a New Upcharge
On the Upcharges page, click on the "+" icon or the New Upcharge button.
Fill out the upcharge creation form:
Name: Enter a descriptive name for the upcharge.
Price Unit: Select whether the upcharge is flat or based on quantity/weight (e.g., lbs).
Price: Enter the value of the upcharge.
Review: Verify the entered information for accuracy.
Create: Click the Create button to add the upcharge.
Step 5: Map the Upcharge to Items
Return to Products and Services and select Service Price List.
Find the item(s) you want to assign the upcharge to.
Scroll to the right and click on the Edit icon under the Action column.
In the dialog box:
Locate the Map Upcharges section.
Select the desired upcharge.
Specify if it’s Flat or Per Qty/Lbs Based.
Click Update to save the changes.
Benefits of Upcharges
Increased Revenue: Upcharges allow you to earn more by offering premium services or handling specialized requests (e.g., express service, delicate fabrics).
Enhanced Customer Experience: Customers can choose additional services that meet their needs, improving satisfaction and loyalty.
Flexibility: Adjust pricing to reflect the extra effort, resources, or time required for specific services.
Final Step: Review and Test
After mapping, ensure the upcharges are applied correctly by running a test transaction.
Verify that the upcharge appears on the customer invoice and is calculated accurately.
By following these steps, you can effectively utilize the Upcharges feature in Turns Business Manager, offering better service options while boosting your bottom line.