Business Manager

Streamline laundry and dry cleaning operations with Turns Business Manager—manage routes, employees, pricing, promotions, and more for efficient, profitable service.

By Support1 author160 articles

Installing Turns Business Manager on Your Android Phone: A Quick GuideInstalling Turns Business Manager on your Android phone is crucial for managing operations conveniently and staying connected on-the-go.
Installing Turns Business Manager on Your iPhone: A Quick GuideInstalling Turns Business Manager on your iPhone is crucial for managing business operations on the go efficiently.
How to add Employees in Business Manager?Adding employees in Business Manager ensures proper staffing and facilitates task delegation for efficient operations.
Getting Started with the Turns Business Manager: Simple Steps to SuccessGetting started with Turns Business Manager ensures streamlined operations and effective business management from the outset.
Adding Customers in the Turns Business ManagerAdding customers in Turns Business Manager enhances customer relationship management and facilitates personalized service delivery.
Bulk Uploading CustomersBulk uploading customers saves time and ensures comprehensive customer database management in Turns Business Manager.
Exporting and Printing Customer ListsExporting and printing customer lists enables offline access and facilitates targeted marketing efforts in Turns Business Manager.
Adding Retail Products in the Turns Business ManagerAdding retail products in Turns Business Manager expands offerings and enhances customer convenience and sales opportunities.
How to Add and Map Upcharges in Turns Business Manager?Follow these steps to create and assign upcharges to specific items in the Turns Business Manager
Managing Product Colors in the Turns Business ManagerManaging product colors in Turns Business Manager ensures accurate inventory tracking and customer satisfaction.
Downloading Retail Product Wise Reports in Turns Business ManagerDownloading retail product-wise reports in Turns Business Manager helps analyze sales trends and optimize inventory management.
Adding one item to the price list in the Turns Business ManagerAdding one item to the price list in Turns Business Manager ensures accurate and up-to-date pricing for customer transactions.
Creating and Managing Discounts in the Turns Business ManagerCreating and managing discounts in Turns Business Manager boosts sales and enhances customer satisfaction.
Creating and Managing Promotions and Coupons in the Turns Business ManagerCreating and managing promotions and coupons in Turns Business Manager boosts sales and enhances customer engagement effectively.
Uploading CSV files - Service Price lists in the Turns Business ManagerUploading CSV files for price lists in Turns Business Manager ensures efficient bulk updates and accurate pricing management.
How to create Daily Tasks from the Turns Admin/ Business Manager?Creating daily tasks in the Turns Business Manager ensures organized operations and efficient task management for staff.
How to Add Service Categories in the Turns Business ManagerAdding service categories in Turns Business Manager organizes offerings for easy navigation and efficient customer service.
Adding Tax in Turns Business ManagerAdding tax in Turns Business Manager ensures accurate pricing and compliance with financial regulations.
How to add Banners in Business Manager?Adding banners enhances visual appeal and promotes featured content effectively.
How can I adjust the Store timings in Business Manager?Adjusting store timings ensures operational efficiency and meets customer demand effectively.
Enable or disable the normal pickup and delivery service on your mobile booking platformEnabling or disabling normal pickup and delivery services ensures flexibility and meets customer service expectations efficiently.
Editing Clock-In and Clock-Out Times in Turns Business ManagerEditing clock-in and clock-out times in Turns Business Manager ensures accurate employee attendance tracking and payroll management.
Updating Inventory Stock in Turns Business ManagerUpdating inventory stock in Turns Business Manager ensures accurate product availability and efficient order fulfillment.
How do I separate the clock in/out system from the cash register?Separating the clock in/out system from the cash register ensures accurate time tracking and efficient payroll management.
How to Download a Labor Report in the Admin Panel?Follow the steps below to generate and download a labor report tailored to your needs
Assigning Price Lists to Stores in the Turns Business ManagerAssigning price lists to stores ensures consistent pricing across locations, simplifying operations and customer expectations.
How to Customize Language Settings for Individual Employees in Business Manager?Enhancing user experience and efficiency starts with tailoring settings for your team. Follow these steps to customize language settings for individual employees
How to Manage Discount Permissions for Employees in Business ManagerControlling who can offer discounts on service orders is essential for maintaining operational policies and protecting your bottom line.
How to Set Discount Permissions for Service Order Items in Business ManagerEnsure control over discounting by setting item-specific permissions for your employees. Follow these steps to manage their discount permissions:
How to Manage Retail Order Discount Permissions for Employees in Business Manager?Setting discount permissions for retail orders helps maintain control over pricing and ensures alignment with your business policies. Follow these steps to grant or restrict these permissions:
How to create and set up Recurring Pickup Requests in Turns Business Manager?Efficiently managing pickup requests is essential for smooth operations. Here’s a step-by-step guide to creating a one-time or recurring pickup request in Turns Business Manager
How to Upload CSV Retail Price Lists in Turns Business Manager?Keeping your retail price lists up-to-date in the Turns Business Manager is essential for accurate inventory management and pricing.
Step-by-step guide to changing the Mobile Version settings in Business ManagerChanging mobile version settings in your Admin panel ensures optimal user experience across devices.
How you can manage WhatsApp notifications and view the logs in your admin panel?Managing WhatsApp notifications and viewing logs enhances communication efficiency and tracks important interactions effectively.
Step-by-step guide on how to enter a new order and break down the items by bag or pound when you choose the "WDF" option in your admin panelEntering a new order with detailed item breakdowns ensures accurate service customization and efficient order processing in your admin panel
How to void orders from the Transactions section in your admin panel?Voiding orders from the Transactions section is crucial for maintaining accurate sales records and ensuring financial integrity
How can I add washers?Adding washers ensures increased laundry capacity and efficiency in service delivery.
How can I add dryers?Adding dryers ensures capacity to process laundry efficiently, meeting customer demand promptly.
How to convert a Pickup Request to an Order in Turns Business Manager?Efficiently manage your pickup requests by converting them into orders. Follow these step-by-step instructions
How Can I Add a Barcode for Retail Products?Adding barcodes to retail products streamlines checkout processes and enhances inventory management efficiency.
How to Add Tax to Service Items?Adding tax to service items ensures compliance with regulations and accurate pricing for financial transparency.
How to Add Tax to Retail Items?Adding tax to retail items ensures accurate pricing and compliance with tax regulations.
How can I Add Expense Type?Adding expense types categorizes expenditures for accurate financial reporting and budget management.
Where can I Update Email/Phone Number of the Admin in Business Manager?Updating the email or phone number of the admin is crucial for maintaining accurate contact information and ensuring smooth communication.
How can I set the Holidays for my Store?Setting holidays for your store is crucial for managing business hours effectively and informing customers of closures.
Where can I Add my Payment Type?Adding your payment type is crucial for providing customers with convenient and preferred payment options.
How can I Delete the Orders?Deleting orders ensures accurate record-keeping and operational clarity in business management.
How can I change the order status from Business Manager?Keeping order statuses up to date ensures smooth operations. Follow these steps to modify an order’s status
How Can I Create a Billing Group?Creating a billing group in Business Manager streamlines invoicing and financial management for organized billing processes.
How to add and map a vendor in Turns Business Manager?Adding vendors ensures seamless integration with your store operations. Follow these steps to add a vendor and map it to a store
How to process Retail Orders in Turns Business Manager?Follow these steps to efficiently process retail orders, including adding products, applying discounts, and completing payment
How to find notification logs in Turns Business Manager?Follow these steps to access the notification logs for SMS, Email, and WhatsApp and manage your notification preferences
Where Can I Disable Certain Tabs if I don't want them in POS screen?Disabling certain tabs in the POS screen simplifies user interface and enhances operational focus.
Where do you edit the preferences for the Orders?Editing order preferences ensures customized service and meets specific customer requirements effectively.
How Can I check the Payment List from a desired Start to End date in Business Manager?Checking the payment list from a desired start to end date is crucial for financial reporting and tracking transactional history accurately.
How Can I Add Group in Business Manager?Adding a group in Business Manager facilitates organized management and streamlined communication among team members.
How Can I edit an Order after it has been created in Business Manager?Editing an order after creation in Business Manager ensures accuracy and meets customer specifications effectively.
How Can I add a new Service in Business Manager?Adding a new service in Business Manager expands service offerings and meets diverse customer needs effectively.
How Can I Enable/Disable Tip Settings from Business Manager?Enabling/disabling tip settings is crucial for managing customer gratuities efficiently and enhancing service satisfaction.
How to Create Invoices in Turns Business Manager?Follow these steps to easily create and manage invoices within the Turns Business Manager
How to Create a Purchase Order in Turns Business Manager?Follow the steps below to easily create and manage a purchase order within the Turns Business Manager
How to Add Retail Category in Business Manager?Adding a retail category in Business Manager organizes products for easier navigation and customer shopping experience.
How Can I Add Image to the Retail Products in Business Manager?Adding images to retail products in Business Manager enhances visual appeal and improves customer engagement and purchasing decisions.
Where can I set the default receipt count for Customer and Store copy in Business Manager?Setting the default receipt count for customer and store copies ensures accurate transaction documentation and customer service efficiency.
How to edit employee access for Void Orders in Turns Business Manager?Follow the steps below to modify the access settings for employees regarding void orders in the Turns Business Manager
How to Enable or Disable Delete Orders Access for Employees in Turns Business Manager?Follow these steps to modify employee access for deleting orders in the Turns Business Manager
Viewing Processed Data in Turns Business ManagerFollow these steps to access and review processed data in the Turns Business Manager
Reviewing Data of the Most Selling Retail Item in Turns Business ManagerFollow these steps to identify the most sold retail item during a specified date range
How can I cancel the Pickup request from the Business Manager?Follow these steps to cancel a pickup request efficiently
How can I reschedule the Pickup Request?Follow these steps to reschedule a pickup request seamlessly
Where can I add wallet points?Adding wallet points enhances customer loyalty and facilitates convenient transactions.
Where Can I Enable or Disable the Online Payment option in Business Manager?Enabling or disabling online payment options in Business Manager ensures flexibility and meets customer preferences seamlessly.
How Can I Change the Tip Value in Business Manager?Changing the tip value in Business Manager is crucial for adjusting gratuities to reflect customer appreciation accurately.
How Can I Add Wallet Promo/Coupon in Business Manager?Adding wallet promo/coupon in Business Manager enhances customer engagement and encourages repeat purchases.
How Can I Upload an Image to Services in Business Manager?Uploading images to services in Business Manager enhances visual appeal and customer engagement.
How Can I Edit the Email Templates in Business Manager?Editing email templates in Business Manager ensures personalized and effective communication with customers.
How Can I send an Invoice via Email/SMS to customers?Sending invoices via email/SMS to customers ensures prompt payment and enhances customer convenience.
How Can I Update the price for a Retail Item in Business Manager?Updating the price for a retail item in Business Manager is essential for staying competitive and maximizing profitability.
How Can I Update the price for an Item in Business Manager?Updating the price for an item in Business Manager is crucial for maintaining competitiveness and reflecting market changes accurately.
How Can I Change the price unit for an Item in Business Manager?Changing the price unit for an item in Business Manager is essential for accurate pricing and financial transparency.
Where Can I set the minimum price for an Item in Business Manager?Setting the minimum price for an item in Business Manager is crucial for pricing consistency and profitability management
How Can I Delete an Invoice for an Order in Business Manager?Deleting an invoice for an order is important for maintaining accurate financial records and ensuring compliance with accounting standards.
How to View an Invoice for an Order in Turns Business Manager?Viewing invoices is crucial for maintaining financial transparency and ensuring accurate record-keeping.
How to Charge or Mark an Invoice as Paid in Business Manager?Paying for due invoices in Business Manager is essential for maintaining vendor relationships and ensuring smooth financial operations.
Where Can I edit the Due Date for an Order in Business Manager?Editing the due date for an order in Business Manager is crucial for meeting deadlines and ensuring timely delivery or service completion.
Where Can I Update the Mobile Number of a Customer?Updating the mobile number of a customer is crucial for effective communication and maintaining accurate contact information.
Where Can I Enable or Disable the Inventory Access for an Employee?Enabling or disabling inventory access for an employee is vital for managing stock control and safeguarding inventory accuracy.
Where Can I Update the Open Drawer Access for an Employee?Updating open drawer access for an employee is critical for maintaining security and operational efficiency.
How can I Change the Password for an Employee?Regularly updating password helps maintain the integrity of your company's data and systems,ensuring protection against unauthorized access.
Where Can I find the PIN of an Employee?Finding the PIN of an employee is crucial for security access and authentication purposes.
Where can I view the Top Customers in Business Manager?Viewing the top customers in Business Manager is essential for prioritizing relationships and optimizing sales strategies.
How Can I set the difference of days between pickup and drop off in Business Manager?Setting the difference of days between pickup and drop-off is crucial for scheduling efficiency and meeting customer expectations.
How to Change the Color of the Bag in Turns Business Manager?Changing the color of the bag in Business Manager is crucial for customization and branding consistency.
How to get started with Play Console for Customer Apps?Getting started with Play Console involves creating a developer account and setting it up for publishing apps.
Where Can I view the Customer address in Business Manager?Understanding where to find customer addresses is essential for efficient customer communication and order fulfillment.
Where Can I view the SMS/Email Settings in Business Manager?Knowing where to find SMS and email settings in Business Manager is crucial for customizing communication preferences effectively.
How Can I Update the Email Address of the Store in Business Manager?Updating the store's email address is crucial for maintaining accurate communication channels, ensuring effective customer engagement.
How Can I Update the Phone Number of the Store in Business Manager?Updating the store's phone number in Business Manager ensures easy customer access, smooth communication, and reliable support.
How Can I change the Store Password in Business Manager?Changing the store password is essential for maintaining security, protecting sensitive information, and ensuring trusted access.
Where Can I view the Customer phone number in Business Manager?Knowing where to find the customer's phone number ensures efficient communication and personalized service.
How do you view void/delete orders in Turns Business Manager?It is crucial for monitoring and auditing transaction cancellations, ensuring accurate financial records and accountability.
How Can I View the New Orders in Business Manager?Tracking new orders in Business Manager is essential for timely processing and managing customer requests efficiently.
How Can I view the Picked up Orders in Business Manager?Monitoring picked-up orders in Business Manager ensures accurate order fulfillment tracking and enhances operational efficiency.
How Can I enable Auto Pay options in the customer’s profile in Business Manager?This structured approach ensures clarity and guides users through each step necessary to enable auto pay for customers efficiently.
How do I enable the Auto-Pay options in the billing group within Business Manager?To enable Auto-Pay in the billing group within Business Manager, go to Billing Settings, select Auto-Pay, and follow the setup instructions.
How can I Cancel a Delivery Request from the Admin Panel/Business Manager?In this article, we will walk you through the steps to ensure a smooth cancellation process.
How can I create a Delivery Request from the Business Manager?Generating delivery requests from Business Manager streamlines logistics and ensures timely, accurate order fulfillment.
How to Add one Retail item - Entire flow from Creating Retail products to mapping themIt ensures efficient inventory management, accurate product representation, and improved operational efficiency.
How to Add an Item to the Price List in the Business Manager?It ensures accurate pricing, streamlines sales processes, and helps maintain consistency across transactions.
How Can I View the Plant Garment List in Business Manager?It is crucial for managing and tracking garment inventory. It provides essential details for effective operations and decision-making.
How Can I View the Rejection Garment List in Business Manager?It is essential for monitoring and managing rejected items, ensuring quality control, and addressing any issues promptly.
How Can I choose a specific Pricelist for a desired Customer?It ensures accurate billing, tailored pricing, and better customer relationship management.
How Can I choose a specific Promo or Coupon for a desired Customer?It enhances satisfaction, drives sales, and provides targeted discounts.
How Can I choose a specific Discount or Charges for a desired Customer?It ensures accurate billing, tailored pricing, and improved customer satisfaction.
How Can I view the Customer queries in Business Manager?It is vital for addressing issues promptly, enhancing customer service, and improving overall satisfaction.
Where Can I add my Payment Adjustment in Business Manager?It ensures accurate financial records and corrects any discrepancies in billing.
Where Can I view the Retail List in Business Manager?It is crucial for tracking customer orders, managing inventory, and ensuring efficient order fulfillment.
How Can I select a Billing Group for a specific Customer?Selecting a Billing Group for a specific customer ensures accurate invoicing and tailored financial management.
How Can I select the Payment terms for a specific Commercial Customer?Selecting payment terms for a specific commercial customer ensures accurate billing and aligns with their payment preferences.
How Can I restrict my Employee from using any discount on Service Orders?Restricting employee discounts prevents revenue loss and misuse, ensuring discounts are applied only by authorized personnel.
How Can I restrict my Employee from using any discount on any item in Service Orders?Limiting employee discounts on service orders is essential for preventing unauthorized discounting and protecting profit margins.
How Can I restrict my Employee from using any discount on Retail Orders?Preventing employee discounts on retail orders safeguards profit margins and ensures fair pricing practices.
How Can I restrict my Employee from using any Refund on Orders?Preventing employees from issuing refunds protects revenue and prevents misuse of refund policies.
How can I prevent a customer's information from appearing in new order searches?Disable customer profiles
How Can I sent the garments from the Store to the Plant?By following these steps, you can ensure a smooth and organized transfer of garments from the store to the plant.
How can I send the Orders from the Store to the Plant?By following these steps, you can ensure an efficient and organized transfer of orders from the store to the plant.
How Can I split order in Business Manager?It enhances order management flexibility, improves shipping efficiency, and accommodates customer preferences for separate deliveries.
How can I process a refund to a customer via Business Manager?It is crucial for maintaining customer satisfaction, trust, and efficient financial management within your business.
How can I create a new pricelist in Business Manager?It is essential for accurate pricing, streamlined sales processes, and effective inventory management.
How to View Employee Productivity Stats in the Business ManagerThe Productivity Stats section in the Business Manager provides daily updates on each employee’s performance.
How to Access the Employee Productivity Report in the Business ManagerThe Employee Productivity Report provides in-depth metrics on individual employee performance.
How to Assign an Employee to an Order in the Orders Hub - Business ManagerIn the Orders Hub, you can assign one or more employees to specific orders, helping streamline task allocation and track responsibility.
How to Manually Add Attendance Entries in the Attendance ReportThe Attendance Report allows admins to manually add attendance entries, ensuring accurate time tracking for employees who missed.
How to Configure Permissions for "Assign Employee" and "Order Status Change"The "Assign Employee" and "Order Status Change" features can be configured in the Business Manager under employee permissions.
How to Set Payroll for Employees in Turns Business Manager?Managing employee payroll is an essential task, and Turns Business Manager makes it easy to set up payroll for your team.
How to Download Payroll Reports in Turns Business Manager?Easily generate and download payroll reports to keep track of employee compensation and operations.
How to add a new care Preference Section in Turns Business Manager?Care Preferences feature in the Turns Business Manager allows you to customise service options by adding specific care instructions that align with customer requirements.
How to Add Item-Level TAT in Business Manager?Adding item-level Turnaround Time (TAT) for your service price list is a straightforward process for the Business Manager.
How to Enable the Re-Weighing Feature?The e-Weighing feature helps ensure the accuracy of product weights before orders move to the next stage in your workflow.
Entire Flow:Setup Cash DenominationsBelow is the entire flow for enabling and setting up Cash Denominations in your system
How to Delete a Customer’s Card on File?If a customer requests to remove their saved card, you can do this easily by following the steps below
How to Check Your DoorDash Expenses for Customers?Tracking your DoorDash-related expenses is simple with Turns Business Manager. Follow these steps to generate a detailed report
How to Use the Two-Way Chat Feature in Turns Business ManagerHere’s how you can use the Two-Way Chat in Turns to interact with customers, manage conversations, and run targeted campaigns
How can I change the order status in Business Manager?Update the order status by selecting the specific order in the system and changing its status according to its current stage to ensure accurate tracking and efficient operations.
How to Create and Manage a Cash Register in a Business Manager SystemManaging a cash register efficiently is essential for accurate financial tracking and smooth daily operations.
How to Create a Quick Order in Business ManagerThe Quick Order feature allows you to quickly create and process orders by eliminating unnecessary steps and applying preset defaults.
How to Change the Admin Password in Business ManagerChanging the admin password helps protect sensitive data and ensures secure, authorized access to your system.
How to Create a New Order in Business ManagerCreating a new order in the Business Manager system is a simple and structured process. By following the steps below, you can efficiently manage customer orders and ensure accurate processing.
How to View DoorDash Report in Turns Business ManagerThe DoorDash Report helps you track overall delivery and pickup performance.
Where Can I View Due Orders Amount Report in Business Manager?The Due Orders Amount Report shows the total unpaid value of orders that are pending payment, helping you track outstanding balances and manage cash flow efficiently.
How Do You View Daily Cash Summary Report in Turns Business Manager?The Daily Cash Summary Report ensures that the cash in the register matches recorded transactions, helping maintain accurate financial tracking and reconciliation.
How Do You View Monthly Orders in Turns Business Manager?Understanding and tracking monthly orders is crucial for monitoring business performance, identifying trends, and making informed decisions.
How Can I download an Mini Invoice from Business ManagerThis article briefly explains how to download an invoice , selecting the relevant transaction, and downloading the invoice as a PDF for your records.
How to access driver report on Business ManagerIntroducing the Driver Report—a simple way to track driver performance. Monitor pickups and deliveries by each driver, along with timing, all within a selected date range to optimize efficiency.
How to Access Today's Delivery ReportThe Today's Delivery Report provides an overview of all deliveries for the day, helping you monitor performance and track operations efficiently.
How to Navigate on TurnsIQTurnsIQ, an industry-first AI assistant designed exclusively for laundry and dry cleaning business owners. This groundbreaking feature transforms how you understand and manage your business by putting powerful insights at…
How to create Gift CardThe Create Gift Card feature allows users to create and send digital gift cards to themselves or others using SMS, Email, or WhatsApp. Users can choose to send the gift…
How to Access Online Ordering Platform Settings in Turns Business ManagerThis guide explains how to access Online Ordering Platform Settings in Turns Business Manager through Settings → Online Ordering Configuration → Platform Settings to configure and manage online ordering options.
Downloading Orders By Date Report in Turns Business ManagerThe Orders By Date Report in Turns Business Manager helps you track and analyze order activity within a selected date range. You can filter orders by store and cancellation status…
Downloading the Retail Orders By Date Report in Turns Business ManagerThe Retail Orders By Date Report in Turns Business Manager allows you to track retail sales activity for a selected period. You can filter the report by store, employee, and…