Step-by-Step Instructions
Step 1: Log In
Open the Turns Business Manager and log in using your authorized credentials to access the platform securely.
Step 2: Navigate to Settings
From the main menu, click on Settings to enter the configuration area.
Under Settings, select Order Detailing, which houses various customization options for your services.
Step 3: Access Care Preferences
Within the Order Detailing section, locate and click on Care Preferences to open the existing list of service options.
Step 4: Add a New Section
Scroll to the bottom of the Care Preferences page.
Click on the Add Another Section button to initiate the process of creating a new care preference category.
Step 5: Configure the New Section
A dialog box will appear where you can define the new care section.
Section Name: Enter a name that represents the category, such as "Special Fabric Care" or "Drying Preferences."
Options: Add specific options under this section, like "Delicate Wash," "Hang Dry Only," or "Eco-Friendly Detergent." You can input multiple options at once.
Once completed, click Save to finalize the new section and its options.
Benefits of Adding Care Preference Sections
1. Personalised Customer Experience
Allows customers to tailor their laundry services based on specific garment needs.
Demonstrates attention to individual preferences, enhancing customer satisfaction.
2. Enhanced Record Management
Automatically logs care preferences in the customer’s profile for future reference.
Ensures repeat orders adhere to previous instructions without additional input.
3. Competitive Advantage
Offering customizable care options distinguishes your business from competitors.
Attracts customers seeking more control and flexibility over their laundry service.
4. Reduced Service Errors and Reworks
Clear documentation reduces risks of garment damage or customer dissatisfaction.
Minimizes the costs and efforts associated with redoing or compensating for mishandled orders.
Outcome
Adding care preference sections not only simplifies operations but also improves the quality of your services.