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All CollectionsLoyaltly Program (Wallet)
Add Wallet Balance to a customer's account via the Admin Panel
Add Wallet Balance to a customer's account via the Admin Panel

Adding wallet balance via the Admin Panel enhances customer convenience and promotes repeat business.

Written by Support Turnsapp
Updated over a week ago

To add a wallet balance to a customer, follow these steps:

  1. Log in to the Admin Panel: Access your admin panel using your login credentials.

  2. Select the Customer: Navigate to the section where customers are listed. Look for the specific customer to whom you want to add points.

  3. Access Customer Details: Scroll to the right on the customer’s page to find the 'Details' option. This is typically represented by an icon resembling a floppy disk.

  4. Find Wallet Balance Option: Within the customer's details, locate the 'Wallet Balance' section. It should be among other details at the top of the page.

  5. Edit Wallet Balance: Click on the current numerical value shown in the 'Wallet Balance'. This action should bring up a pop-up window.

  6. Enter New Balance: In the pop-up, you'll have the option to enter the amount you want to add to the customer's wallet.

  7. Confirm the Addition: After entering the desired amount, confirm the addition by clicking on the 'Add Balance' button or similar.

  8. Completion: Once you've added the balance, it will be reflected in the customer's wallet.

Ensure that you have the necessary permissions to perform these actions, and always double-check the amount before confirming, to avoid any errors in the wallet balance.

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