Turns

Enable or Disable WhatsApp Notifications

- Log into the admin panel of your system.

Navigate to Organization Settings:

- Navigate to Settings from the main menu then proceed to Organization.

- Within Organization Settings, click on "SMS and Email Settings."

- Look for "WhatsApp Settings" and click on it.
- Here, you can enable or disable the notifications as per your requirement.

1. Open Admin Panel:
 - Log into the admin panel of your system.
2. Navigate to Organization Settings:
 - Navigate to Settings from the main menu then proceed to Organization.
3. Access SMS and Email Settings:
 - Within Organization Settings, click on "SMS and Email Settings."
4. Modify WhatsApp Settings:
 - Look for "WhatsApp Settings" and click on it.
 - Here, you can enable or disable the notifications as per your requirement.

- Return to the main menu of the admin panel.

- Click on "Notification Logs" from the menu.

- Select "WhatsApp Logs" to view detailed logs of WhatsApp notifications.

1. Go Back to Admin:
 - Return to the main menu of the admin panel.
2. Access Notification Logs:
 - Click on "Notification Logs" from the menu.
3. View WhatsApp Logs:
 - Select "WhatsApp Logs" to view detailed logs of WhatsApp notifications.

These steps will help you manage and review WhatsApp notifications and logs within your admin panel efficiently. If you have any more questions or need further assistance, feel free to ask!

Managing WhatsApp notifications and viewing logs enhances communication efficiency and tracks important interactions effectively.

How you can manage WhatsApp notifications and view the logs in your admin panel?

Find answers and get help from Intercom Support and Community Experts

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