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What if the Customer doesn’t want to use the Subscription for one particular Order?
What if the Customer doesn’t want to use the Subscription for one particular Order?

It provides flexibility and enhances satisfaction by accommodating individual preferences and needs.

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Written by Support Turnsapp
Updated over 4 months ago

If the Customer doesn’t want to use the Subscription for one particular Order then follow the below steps:

  1. Initiate a New Order:

    • Click on "New Order" from the dashboard.

  2. Select the Customer:

    • Search for and select the desired customer from the dropdown menu.

  3. Proceed Without Subscriptions:

    • On the Customer Details page, do not select any of the customer's existing subscriptions. Click the "Continue" button at the bottom right to proceed.

  4. Create the Order:

    • Enter the details to create the new order for the customer.

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