Processing a refund to a customer in Business Manager:
Log In: Log in to the business manager using your authorized credentials.
Navigation: From the home screen, go to Settings then proceed to Payments and select Payment’s from the available options.
Payment List: In the Payment List page, fill out the necessary information:
Select Order Details: Choose the date range for the orders you wish to process refunds for.
Select the Store: Select the relevant store.
Submit Your Selection: Click on “Submit” to proceed with the refund process.
Initiate the Refund Process: Scroll to the right side of the page and, under the Action column, click on the $ icon to process the refund for the selected order.
Complete the Refund Information: In the Refund Payment dialogue box, provide the required details:
Enter Amount: Specify the amount for the refund, whether full or partial.
Refund Reason: Briefly state the reason for the refund.
Finalize the Refund: Click on “Refund” to complete the process.