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How can I change the order status from Business Manager?
How can I change the order status from Business Manager?

Keeping order statuses up to date ensures smooth operations. Follow these steps to modify an order’s status

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Written by Support Turnsapp
Updated over a month ago

Step 1: Log into Turns Business Manager

Use your authorized credentials to access your account.


Step 2: Navigate to the Orders Section

  1. Click on the Transactions section in the main menu.

  2. Select Orders from the dropdown to view the Order List.


Step 3: Select the Target Order

Locate the specific order you want to update.


Step 4: Access the Order Status Column

Scroll to the Order Status column on the right-hand side of the interface.


Step 5: Open the Order Status Dialogue Box

  1. Click on the status of the chosen order.

  2. This will open the Order Status dialogue box.


Step 6: Update Order Details

  1. Order Status: Select the new status from the dropdown menu.

  2. Order Note (Optional): Add any relevant information or instructions in the note field.


Step 7: Confirm the Update

Click Update Order Status to save the changes.


Step 8: Verify the Updated Status

  1. Return to the Order List.

  2. Confirm the new status is displayed for the order.


Notes

  • Accurate status updates help maintain seamless communication between team members and customers.

  • If any issues arise, consult the help center or contact support for assistance.

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