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If a customer chooses not to use their subscription benefits for a specific order in the Business Manager, and instead pays standard rates.
If a customer chooses not to use their subscription benefits for a specific order in the Business Manager, and instead pays standard rates.

It provides flexibility and enhances satisfaction by accommodating individual preferences and needs.

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Written by Support Turnsapp
Updated over a week ago

If the Customer doesn’t want to use the Subscription for one particular Order then follow the below steps:

  1. Initiate a New Order:

    • Click on "New Order" from the dashboard.

  2. Select the Customer:

    • Search for and select the desired customer from the dropdown menu.

  3. Proceed Without Subscriptions:

    • On the Customer Details page, do not select any of the customer's existing subscriptions. Click the "Continue" button at the bottom right to proceed.

  4. Create the Order:

    • Enter the details to create a new order for the customer.

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