Step 1: Log into Turns Business Manager
Use your authorized credentials to access the system.
Step 2: Navigate to the Pickup Request Section
From the main menu, go to Transactions, then select Pickup Request to view the list of all pickup requests.
Step 3: Access the Pickup Request List
Scroll through the Pickup Request List to locate the specific request you wish to cancel.
Step 4: Select the Desired Request
Identify the pickup request to cancel and ensure it is the correct one.
Step 5: Use the Cancel Option
In the Action Column, find the Cancel button, represented by a bin icon, and click it.
Step 6: Confirm the Cancellation
A Cancel Request dialogue box will appear. Click on “Yes! Cancel” to confirm and finalize the cancellation.
Benefits of Managing Pickup Request Cancellations
Improved Efficiency: Streamlines the management of pickup logistics.
Customer Service: Provides flexibility in addressing customer changes or errors.
Accurate Records: Maintains a clear history of adjusted or canceled requests.