Step-by-Step Instructions:
Navigate to the Pickup/Delivery List:
Begin by accessing the main menu on your POS system.
Select the Pickup/Delivery List option.
Switch to the Delivery List:
In the top right corner, you will see a button labeled Pickup List.
Click on this button to toggle and display the Delivery List.
Locate the Customer:
Scroll through the list to find the customer whose delivery request you need to cancel.
Once located, proceed to the next step.
Initiate the Cancellation:
On the far right of the customer's row, you'll see a Plus (+) button.
Click on this button to reveal additional options.
Select the Cancel Option:
From the option available, choose the Cancel option.
Confirm the Cancellation:
A confirmation pop-up will appear on your screen.
Click on Yes to confirm the cancellation.
Conclusion: Congratulations! You have successfully canceled the delivery request. If you have any further questions, please refer to our support resources or contact our help desk.
After the cancellation of the request, should you wish to initiate a delivery request, please check out the article provided below.
https://help.turnsapp.com/en/articles/9386296-how-to-create-a-delivery-request-in-pos